Terms & Conditions and Information

Christmas Turkeys and Dexter Beef Boxes

Payments

To secure your order, a £50 deposit or full payment is required within 3-business days of placing your order. This payment is to be made by bank transfer or by cash at Callender's Farm; if you would like to pay by cash, please contact us to arrange this.

Please pay the remaining balance for your order by cash or bank transfer when you come to collect from Callender's Farm. Unfortunately we are unable to accept payment by card or cheque at this time.

Refunds

Your deposit amount of £50 is non-refundable. This is to minimise the risk to Callender's Farm that customers change their mind, which would be a significant loss to our small business. If for any reason (which we cannot foresee!) Callender's Farm need to cancel your order, your refund will of course be refunded to you in full.

Collection

Collection from Callender's Farm will be on the specified dates and times on our website only. Please see our location details on our Contact page.

Turkey storage

We recommend that you refrigerate your turkey/ beef box as soon as you get it home. On the day of cooking, we suggest taking your turkey/ beef out of the fridge to allow it to reach room temperature before cooking.